Privacy Policy

Effective Date: 01/01/2025

Acaste Healthcare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information, including your rights regarding SMS communications.

1. Information We Collect

We may collect the following personal information when you interact with us:

• Name, phone number, email address, and mailing address
• Employment history, credentials, and professional qualifications
• Preferences for job opportunities and work availability
• Any other information you provide when applying for jobs, contacting us, or using our services

2. How We Use Your Information

We use your personal information to:

• Connect you with job opportunities that match your qualifications
• Communicate with you about job openings, applications, and assignments
• Process employment-related paperwork and verify credentials
• Provide customer support and respond to inquiries
• Send important updates, including SMS notifications regarding job opportunities, shifts, and employment status

3. Who We Share Your Information With

We do not sell or share your personal information for marketing purposes. We may share your information with:

• Employers or healthcare facilities seeking qualified professionals
• Background check and credential verification services, when necessary
• Third-party service providers who assist in delivering our services (e.g., payroll processing)
• Legal authorities when required by law or to protect our rights and services

4. SMS Consent and Privacy

A) SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

B) Types of SMS Communications:

If you have consented to receive text messages from Acaste Healthcare, you may receive messages related to the following:

Current job opportunities

Interview reminders

Follow-up messages

Example: "Hi Samantha, Acaste Healthcare has an urgent opening for an ICU in Oahu, HI. Competitive pay & flexible schedule! Interested? Reply YES or call 858-252-6242 for details. Reply STOP to opt out."

Example: "Hello, this is a friendly reminder of your upcoming interview with Memorial Hospital at Oahu on Thursday at 2:00pm. Reply STOP to opt out of SMS messaging at any time."

C) Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your [Current job opportunities, Interview reminders, Follow-up messages, Promotions or offers (if applicable), etc.].

Example:

"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

D) Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

E) Opt-In Method:

You may opt-in to receive SMS messages from Acaste Healthcare in the following ways:

By submitting an online application form

F) Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

G) Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by emailing recruitment@acastehealthcare.com

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

H) Standard Messaging Disclosures:

Message and data rates may apply.

You can opt-out at any time by texting "STOP."

For assistance, text "HELP" or visit https://acastehealthcare.com/privacy-policy

Message frequency may vary

5. Data Security and Retention

We implement security measures to protect your personal information from unauthorized access. We retain your information only as long as necessary to fulfill our services and legal obligations.

6. Your Rights and Choices

You may request to access, update, or delete your personal information by contacting us at:

📞 Phone: 858-252-6242
📧 Email: recruitment@acastehealthcare.com

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📞 Phone: 858-252-6242
📧 Email: recruitment@acastehealthcare.com

This Privacy Policy is accessible on our website and included on all web forms where personal information is collected.